Privacy Policy

Privacy Policy

Last Updated: July 2026

At DropsyCart ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.dropsycart.com (the "Website") or make a purchase through our online store.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through our payment partners)

  • Order History

  • Any information you voluntarily provide while contacting customer support

Device Information

When you visit our Website, certain information is collected automatically, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Pages Visited

  • Products Viewed

  • Referral Source

  • Date and Time of Visit

This information helps us improve our website performance, security, and customer experience.

Cookies

Our Website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Personalize your shopping experience

  • Deliver relevant advertisements

You may choose to disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Confirm and manage purchases

  • Process payments securely

  • Arrange shipping and delivery

  • Provide customer support

  • Respond to your inquiries

  • Prevent fraudulent transactions

  • Improve our products and services

  • Analyze website traffic and user behavior

  • Send order updates and important service notifications

  • Send promotional emails or marketing communications (only where permitted)

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment Gateway Providers

  • Shipping & Courier Partners

  • Website Hosting Providers

  • Analytics Services

  • Marketing and Advertising Platforms

  • Government or Legal Authorities when required by law

These partners receive only the information necessary to perform their services.

Advertising & Analytics

We may use third-party tools such as analytics and advertising platforms to better understand how visitors use our Website and to display advertisements that may be relevant to your interests.

These services may use cookies or similar technologies to collect anonymous browsing information.

You can manage your advertising preferences through your browser or the settings provided by the respective advertising platforms.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we use industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the email address provided below.

Children's Privacy

DropsyCart does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will promptly delete such information.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@dropsycart.com

We will make every reasonable effort to respond to your enquiry as quickly as possible.

By using DropsyCart.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.